- Strategic planning
- Business development
- Business plans
- Strategy implementation
- Strategic practices
- Corporate communications
- Technology solutions development
- Degree in mechanical engineering
- Experience in deploying advanced technology solutions in a multinational corporation, world wide.
- Technical understanding of enterprise voice, data and multimedia technologies, and their business applications.
- Expertise in the use of MSOffice applications, VoIP, and Internet Apps.
2007 – Present: Business Strategy Consultant
1992 – 2009 Nortel Networks
CIO Advisor – External (2008 – 2009; part-time)
Directly supported the Nortel CIO (global) in all external speaking engagements, including negotiation with conference organizers, engagements, content and presentation material.
Senior Engineer, Solutions Design – R&D (2007 – 2009)
Responsible to analyze future market and solution opportunities within Nortel’s strategic industries. Significant analysis on the global hospitality industry. Also responsible to provide sales support for complex solution opportunities world-wide, including Motor City, Dubai.
Program Director, Project Chapleau Research Initiative (2005-2006)
Program director for multi-million dollar Bell/Nortel CEO initiative. Key responsibilities: program definition and goals; customer, stakeholder and partner management; budgeting and procurement; wireless mesh and application business models; vertical enterprise solutions (health, education and municipal); university research coordination; communications, government relations and PR. Research team included academics from University of Toronto, University of Guelph, University Health Network, Laurentian University and Nipissing University.
Senior Manager, Information Services (1992-2004)
Strategic and operations experience within the fields of IT and Telecom. Key roles included:
- Product Engagement: Managed the method in which the IS organization engaged the business units on the Nortel products used within the global enterprise network (size of a tier 1 service provider).
- Strategy and CIO Communications: Business management, communications and research responsibilities for IS, including the organization’s strategy and CIO communications (internal and external). Core team member of $3 Billion / 7 year outsourcing contract to CSC.
- Marketing and Communications: Marcomms of IS services to the global Nortel employee base. Accountable for $10 Million budget and 50 employees.
- Account Management: Business strategy, process and new product introduction for the information technology account management organization and external opportunities. Member of team responsible to launch new solutions business.
- Telecommunications Supervisor: Managed the Nortel St. Laurent telecommunications services, including 8 employees, 2 service contracts and a $4 Million budget.
- Customer Champion award (global) – for Chapleau project
- CIO Award (2) for IS Strategy Formulation
- Honourable Mention, IABC Gold Pen Award for IT newsletter
- President’s Award – financial systems consolidation
- Awards of Merit (7) – customer service, staff support, teamwork, project management, JV consolidation, sales and automation.
1984 – 1992 CANADIAN FORCES COMMUNICATION RESERVE
Officer, Communications and Electronics Engineer
Progressed through the ranks from Private to Commissioned officer, while completing college and university. Gained unique leadership, teamwork and instructional skills along with military strategy and organizational knowledge. Major roles:
- Training officer responsible for the development of squadron training plan (~100 soldiers) and course training packages
- Course officer for bilingual military training camp, responsible for 15 instructors and 100 recruits
- Course instructor on leadership and telecommunications
- Most outstanding officer award
- LCOL Hart award for most outstanding squadron member
- Most outstanding Master Corporal award
- National Student Bursary for engineering school
- 1st in Canada, National leadership course